Xbajicasino FAQ — Answers to All Your Questions

KYC (Know Your Customer) is the identity verification process. Completing KYC is mandatory to make withdrawals at Xbajicasino. Simply upload a photo of your national ID or passport. Verification is typically completed within 24 hours. Large withdrawals will not be processed without a completed KYC.

Only one account per person is allowed. Creating multiple accounts violates our policy and may result in all accounts being closed and balances forfeited. Play fair with a single account.

Yes, you can change your password at any time from Account Settings. To update your email address, contact our support team — the change will be processed after your identity has been verified.

Xbajicasino accepts several payment methods including mobile banking, bank transfer, and e-wallets. Visit the deposit page for the full list of available options. All transactions are secured regardless of the method you choose.

In most cases, deposits are credited to your account instantly. Mobile banking and e-wallet transfers typically take 1–5 minutes. Bank transfers may occasionally take 1–2 hours. If your deposit has not arrived after 30 minutes, please contact support.

Withdrawal requests are typically processed within 24–48 hours. The maximum limit depends on your account type and KYC status — accounts with completed KYC have higher withdrawal limits. Visit the deposit page for full details.

If your withdrawal hasn't arrived after 48 hours, contact Xbajicasino immediately via live chat or email. Please provide your transaction reference number and the withdrawal amount. We'll resolve the issue as quickly as possible.

Xbajicasino does not charge any transaction fees. However, your payment provider or bank may apply their own charges. Please review the terms of your chosen payment method before making a deposit.

Once you complete registration and make your first deposit, the welcome bonus will be credited to your account automatically — no code required. Just sign up, deposit, and enjoy your bonus.

No, bonus funds cannot be withdrawn directly. Every bonus comes with wagering requirements — meaning you need to place a specified amount in bets before winnings from that bonus become withdrawable. See the full terms and conditions page for details.

Share your unique referral code with a friend. When they register at Xbajicasino using your code and make their first deposit, you will receive a referral bonus. There is no cap on referrals — the more friends you bring in, the more bonuses you earn.

Xbajicasino offers:

• Slots — Classic, Video & Megaways Slots
• Live Casino — Blackjack, Roulette, Baccarat, Poker
• Sports Betting — cricket, football, tennis, badminton
• Table Games — Virtual Blackjack, Roulette
• Fishing Games & More

RTP (Return to Player) is the percentage of total wagers a game returns to players over the long run. For example, a 96% RTP means an average return of 96 BDT for every 100 BDT wagered. The RTP for each game is listed on its info page.

The game pauses automatically if your connection drops. Once you reconnect and log back in, you can continue from exactly where you left off. All data is saved on our servers, so there's no risk of losing any funds.

Yes, Xbajicasino uses industry-standard 256-bit SSL encryption. Your transactions, password, and personal information are fully protected. Xbajicasino never shares your data with any third party.

Go to Account Settings and enable 2FA under the "Security" section. Every login will then be verified using an OTP sent to your phone. This adds an extra layer of protection — even if someone gets hold of your password.

Xbajicasino will never ask for your password by email or message. If you receive anything suspicious, do not engage — report it to our support team immediately. Always log in exclusively from xbajicasino.onl.

Yes, Xbajicasino's responsible gaming tools allow you to set daily, weekly, or monthly deposit limits. Any reduction in limits takes effect immediately. Visit the Responsible Gaming page to learn more.

Self-exclusion lets you voluntarily take a break from Xbajicasino for a set period of your choosing — anywhere from 6 months to 5 years. You can apply through Account Settings or by contacting support. Your account will be inaccessible for the entire duration.